Shipping policy
At Dharmikaa, we aim to process and dispatch orders as quickly as possible.
Order Processing
Orders are generally processed within 1–2 business days after successful order confirmation.
Orders are shipped after processing and verification.
During sales, festivals, or high-order periods, processing may take slightly longer.
Delivery Time
Standard delivery generally takes 5–7 business days after dispatch.
Delivery time may vary depending on the customer's location, courier service, weather, holidays, or other circumstances beyond our control.
Remote locations may require additional delivery time.
Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout.
Any special delivery/fast-shipping charges will be clearly shown before the order is placed.
Tracking
Once your order has been shipped, tracking information may be provided through the contact details submitted during checkout.
Delays
Dharmikaa is not responsible for delays caused by:
Courier/logistics companies
Incorrect or incomplete address
Customer being unavailable
Natural disasters
Strikes or public disruptions
Government restrictions
Other circumstances beyond our reasonable control
2. RETURN & EXCHANGE POLICY
We carefully check products before dispatching them.
Returns
Orders placed on Dharmikaa cannot be returned simply because the customer has changed their mind, selected the wrong product, or no longer wants the product.
Damaged/Defective Products
If the product arrives damaged or defective, please contact us as soon as possible.
To request an exchange:
Contact us through our official Instagram page or customer-support email.
Provide your order number.
Send clear photographs/videos showing the damage or defect.
The request will be reviewed by our team.
Exchange Approval
Exchange requests are subject to verification and approval by Dharmikaa.
If the damage/defect is verified, Dharmikaa may provide an exchange or another appropriate resolution at its discretion.
The final decision regarding an exchange will depend on our verification of the issue.